Common Inquiries
Here are some answers to frequently asked questions. For further inquiry, please contact us at

What is RiceName?

Putting names on rice was discovered many years ago by artisans in ancient Anatolia and India and was said to bring good luck and hope. Many people then started to believe that what is written on a grain of rice is meant to bring good luck and keep away harm. RiceName is a unique and personalized gift that is suitable for all ages. Personalized wording on it makes it a wonderful gift for any occasion, including birthdays, graduations, anniversaries, Christmas, Mother's day, as a wedding souvenir, or any other gift-giving occasion. You can also get one as a special gift for yourself! It is 100% handmade!

What are the accessories I can select from?

In every order, RiceName includes ALL common accessories such as a necklace, bracelet, key chain, cellphone earphone jack plug, and handphone string that you can match the pendant with.

What is the size of the glass vial pendants?

The average size is 29mm (1.14 inch) long, with a 4mm opening and 6mm (0.24 inch) in diameter.

How many characters can I write on RiceName?

Prior to ordering, you can decide what names or text to be written inside. You can choose the wording you wish to write on both sides.

English - maximum 7 characters per side.
Chinese, Korean, Japanese - maximum 3 characters per side.

For any other languages that is not stated here, please email us at for inquiries.
Additionally, you can also include a heart design, if you wish, without any extra charges.

What languages can I write on RiceName?

As stated above, you can write in English, Chinese, Korean or even Japanese. Any other languages that are not stated here, please email us at for inquiries.

What are the popular ideas for wordings?

- For Valentine's Day, birthdays or anniversary gifts, most people like to have their name on one side and their spouse/boyfriend/girlfriend's name on the other side.
- For parents, they like to have their name on one side and their children's name on the other side.
- For a wedding souvenir, you can include the short form of both of your names on one side and "Thanks" on the other side.
Some other ideas:
- #1 Mom
- J ♥ A
- I Love U
- ♥ Jesus
- I ♥ You

What type of rice and solution do you use in making RiceName?

We use premium long-grain rice with a safe non-toxic oil solution to avoid the ink fading on the rice.

How much does it cost for shipping?

We offer international FREE delivery!

How long will it take for my order to reach me?

We provide free international delivery that takes about 14 - 21 working days to reach your doorstep. An additional charge of flat rate $35 if you wish to ship using express delivery (available for certain country only), which will reach you on about 3 - 5 days. Please click here for more details about shipping.

** In order to overcome the delay, we have created a temporary gift template for you to print out. Therefore, you may print the gift template and put in to a box as a temporary gift to the person you want to give to. Please click here for more details.

How will you pack my order to make sure it will not break during delivery?

We will wrap the glass vial pendant with facial cotton and carefully ship your order in a sealed envelope.

What happens if I receive a broken item?

Please contact us immediately so we can arrange for an exchange. You will need to return the broken goods to us so do not throw them away! All items should be returned if items received are broken.
For further inquiry, please contact us at
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