Shipping Knowledge
We provide two types of delivery method, free shipping and express shipping. Express shipping will provides faster delivery, but it will has a fee involved. Please read for more details below.
(i) Free Shipping ( DHL Registered Mail ):
Please refer below for the transit time and kindly take note that the mentioned transit time is just an estimated time and not exact time frame. The exact time frame will depend on the delivery company.
** In order to overcome the delay, we have created a temporary gift template for you to print out. Therefore, you may print the gift template and put in to a box as a temporary gift to the person you want to give to. Please click here for more details.
** In order to overcome the delay, we have created a temporary gift template for you to print out. Therefore, you may print the gift template and put in to a box as a temporary gift to the person you want to give to. Please click here for more details.
| Americas | Duration ( Working Days ) |
|---|---|
| Canada | 14 - 18 |
| United States of America | 10 - 13 |
| South America | 9 - 21 |
| Europe | Duration ( Working Days ) |
|---|---|
| Austria | 8 - 11 |
| Belgium | 10 - 12 |
| Czech Republic | 10 - 13 |
| Denmark | 13 - 17 |
| Finland | 10 - 12 |
| France | 8 - 11 |
| Germany | 9 - 11 |
| Hungary | 10 - 13 |
| Ireland | 11 - 14 |
| Italy | 13 - 17 |
| Netherlands | 8 - 11 |
| Poland | 10 - 13 |
| Portugal | 11 - 17 |
| Spain | 9 - 12 |
| Sweden | 8 - 12 |
| Switzerland | 8 - 12 |
| Turkey | 12 - 15 |
| United Kingdom | 8 - 11 |
| Rest of Europe | 11 - 17 |
| Asia Pacific | Duration ( Working Days ) |
|---|---|
| Malaysia | 3 - 5 |
| Australia | 9 - 13 |
| China | 12 - 15 |
| Hong Kong | 6 - 8 |
| Japan | 8 - 11 |
| New Zealand | 7 - 11 |
| Singapore | 6 - 8 |
| Thailand | 12 - 17 |
| Rest of Asia Pacific | 9 - 21 |
| Middle East & Africa | Duration ( Working Days ) |
|---|---|
| United Arab Emirates | 10 - 13 |
| Rest of Middle East & Africa | 9 - 21 |
(ii) Express Shipping ( DHL Express ):
*Note: available for United States, United Kingdom, Canada, Australia, New Zealand, Singapore, Brunei, Cambodia, China, Hong Kong, Macau, Myanmar, Taiwan, Thailand and Vietnam only.
*Note: available for United States, United Kingdom, Canada, Australia, New Zealand, Singapore, Brunei, Cambodia, China, Hong Kong, Macau, Myanmar, Taiwan, Thailand and Vietnam only.
An additional charge of flat rate $39 if you wish to ship using express delivery. The RiceName will reach your doorstep on about 3 - 5 days.
Kindly take note that the mentioned time frame is just an estimated time and not exact time frame. The exact time frame will depend on the delivery company.
** In order to overcome the delay, we have created a temporary gift template for you to print out. Therefore, you may print the gift template and put in to a box as a temporary gift to the person you want to give to. Please click here for more details.
Kindly take note that the mentioned time frame is just an estimated time and not exact time frame. The exact time frame will depend on the delivery company.
** In order to overcome the delay, we have created a temporary gift template for you to print out. Therefore, you may print the gift template and put in to a box as a temporary gift to the person you want to give to. Please click here for more details.
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